What are «Cookies»

To make this site work properly, we sometimes place small data files called «Cookies» on your device. Most big websites do this too.

A «Cookie» is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
In other words «Cookies» are used by the system to store bits of information that help the user create and submit proposals and likewise make bookings and payments successfully.

«Cookies» are not used in any way that breaches EU or International Privacy Laws or best practices.

How Do We Use «Cookies»

A number of our pages use «Cookies» to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of «Cookies» on this site

Also, some videos embedded in our pages use a «Cookie» to anonymously gather statistics on how you got there and what videos you visited.
«Cookies» are also stored by Europa Analytics, the corporate service which measures the effectiveness and efficiency of the European Commission’s websites on EUROPA.

Enabling these «Cookies» is not strictly necessary for the website to work, but it will provide you with a better browsing experience. You can delete or block these «Cookies», but if you do that some features of this site may not work as intended.
The «Cookie» – related information is not used to identify you personally and the pattern data is fully under our control. These «Cookies» are not used for any purpose other than those described here.

Practically, a «Cookie» is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the «Cookie» helps analyze web traffic, or lets you know when you visit a particular site. «Cookies» allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log «Cookies» to identify which pages are being used. This helps us analyze data about web page traffic and improve our website, in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, «Cookies» help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A «Cookie» in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You have the right to and can choose to accept or decline «Cookies». Most web browsers automatically accept «Cookies», but you can usually modify your browser setting to decline «Cookies» if you prefer. However, this may prevent you from taking full advantage of the website.

Managing «Cookies»

«Cookies» help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use (1) Strictly Necessary and Functional «Cookies», to enable you to move around the site and to provide basic features, and (2) Tracking and Performance «Cookies» that are used to provide a better overall user experience. Below you can see the type of «Cookies» present on our website:

1. Strictly Necessary «Cookies»

Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure zones or keep track of your online shopping cart.
These cookies can’t be disabled.

2. Tracking And Other Optional «Cookies»

We use performance and tracking «Cookies» internally to enable us to provide you with a better user experience. Information supplied by these «Cookies» helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages, so that we can improve how we present content to you.

These «Cookies» can be enabled or disabled

The cookies we use can be categorized as follows:

Wistia

Statistics

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Purpose pending investigation

Name
wistia
Expiration
Function

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
persistent
Function
Store the calculation of days and time to purchase
Name
Expiration
6 months
Function
Store used keyword and search engine
Name
Expiration
30 minutes
Function
Store time of visit

WordPress

Functional, Preferences

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users

Preferences

Name
Expiration
1 week
Function
Store user preferences

WPML

Functional

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Store language settings

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Store location data
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

Functional

Name
Expiration
6 months
Function
Provide bandwidth estimations

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store if a message has been dismissed
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
undefined
Expiration
Function
Name
wistia
Expiration
Function
Name
loglevel
Expiration
Function
Name
active_cx_tab
Expiration
Function
Name
__gads
Expiration
Function
Name
frmsvr_path
Expiration
Function
Name
CartCookie
Expiration
Function
Name
cmplz_choice
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
_grecaptcha
Expiration
Function
Name
_ga_D7TY68XLQC
Expiration
Function
Name
_gid
Expiration
Function
Name
_gat_gtag_UA_213616321_1
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
continueReview
Expiration
Function
Name
_ga_BKL74MSVS6
Expiration
Function
Name
hs-beacon-e1ec051d-ef26-4fa7-9fe1-ddb133afb116-shown-animation
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
 Current status: AcceptedCurrent status: Denied

Do We Use Other «Cookies»;

Some of our pages or subsites may use additional or different «Cookies» to the ones described above. If so, the details of these will be provided in their specific «Cookies» notice page. You may be asked for your agreement to store these «Cookies».

How to Control «Cookies»

You can control and/or delete «Cookies» as you wish – for details, see www.aboutcookies.org. You can delete all «Cookies» that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.